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Student Financial Services Student Assistant

Please see Special Instructions for more details.

Applicants must complete an online application, as well as upload supplemental documents, at www.unfjobs.org in order to be considered for this position. Applicants who do not apply online and/or upload all the required documents will not be considered for this position. Once you submit both your completed application and uploaded documents you will receive a confirmation number. Keep the confirmation number for your records. If you have any questions about this position, please contact Amanda Melady at (904) 620-2448, or amanda.melady@unf.edu.

Posting Details

Position Information

Job Title Student Financial Services Student Assistant
Department Controller
Position Number 962000
Requisition Number 060373
Position Type Student Assistant
Full Time/Part Time Part-Time
Time-limited through
Hours 8:00am-5:00pm
Hourly Rate $8.50
Job Summary/Responsibilities

This position will provide support to the functions of the Student Financial Services department.

Duties include, but are not limited to the following:

Research and respond to inquiries via email, telephone and in person within a timely manner.

Assist with answering phones retrieving and returning phone calls and voice messages daily. Will be responsible for posting communication in the advising module.

Assist with answering and responding to Student Financial

Services emails daily.

Provide excellent customer service and maintain confidentiality.

Will have detailed knowledge of SFS policies and procedures and effectively communicate them to students and staff.

Other duties as assigned.

Required Qualifications

Applicants for this position must:

*be available several hours between the hours 8:00 am – 5:00 pm
*exercise good judgment, self- motivated and a team-player.
*computer literacy to include Microsoft Outlook, Excel and Word.
*comfortable with telephone, copier, calculator, fax and scanner.
*the ability to maintain a pleasant disposition and positive attitude at all times.

This position requires analytical skills necessary to understand student accounts.

Preferred Qualifications

Customer service experience preferred.

Statement(s) of Understanding
Statement(s) of Understanding Definition
EOD

The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida is an Equal Opportunity Employer and does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, gender identity/expression, sexual orientation, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who complains of discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of University Regulation.

Carnegie

UNF is a Carnegie Community Engaged Institution. This designation celebrates the University’s collaboration with community partners from the local to the global level. It reflects UNF’s mission to contribute to the public good and prepare educated, engaged citizens.

Posting Detail Information

Anticipated Start Date 12/04/2017
Job Posting Date 11/03/2017
Application Review Date 11/17/2017
Application Deadline
Open Until Filled Yes
Point of Contact Information Amanda Melady 904-620-2448
Hiring Official John Mark
Location if not Jacksonville
Special Instructions

Applicants must complete an online application, as well as upload supplemental documents, at www.unfjobs.org in order to be considered for this position. Applicants who do not apply online and/or upload all the required documents will not be considered for this position. Once you submit both your completed application and uploaded documents you will receive a confirmation number. Keep the confirmation number for your records. If you have any questions about this position, please contact Amanda Melady at (904) 620-2448, or amanda.melady@unf.edu.

Quicklink http://www.unfjobs.org/postings/5156

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Are you a current UNF student?
    • Yes
    • No
  2. * How many hours per week are you available to work?

    (Open Ended Question)

Documents Needed to Apply

Required Documents
  1. Resume
  2. Cover Letter/Letter of Interest
Optional Documents