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Student Financial Services FWS Student Assistant

Please see Special Instructions for more details.

Applicants must complete an online application, as well as upload supplemental documents, at www.unfjobs.org in order to be considered for this position. Applicants who do not apply online and/or upload all the required documents will not be considered for this position. Once you submit both your completed application and uploaded documents you will receive a confirmation number. Keep the confirmation number for your records. If you have any questions about this position, please contact Amanda Melady at (904) 620-2448, or amanda.melady@unf.edu.

Posting Details

Position Information

Job Title Student Financial Services FWS Student Assistant
Department Controller
Position Number 912000
Requisition Number 060142
Position Type Federal Work Study
Full Time/Part Time Part-Time
Time-limited through
Hours 8:00am-5:00pm
Hourly Rate $8.50
Job Summary/Responsibilities

This position will provide support to the functions of the Student Financial Services department.

Duties include, but are not limited to the following:

Research and respond to inquiries via email, telephone and in person within a timely manner.

Assist with answering phones retrieving and returning phone calls and voice messages daily. Will be responsible for posting communication in the advising module.

Assist with answering and responding to Student Financial

Services emails daily.

Provide excellent customer service and maintain confidentiality.

Will have detailed knowledge of SFS policies and procedures and effectively communicate them to students and staff.

Other duties as assigned.

Required Qualifications

Applicants for this position must:
*be eligible for and accept Federal Work Study funding
*be available between 8:00 am – 5:00 pm
*exercise good judgment, self- motivated and a team-player.
*computer literacy to include Microsoft Outlook, Excel and Word.
*comfortable with telephone, copier, calculator, fax and scanner.
*customer service experience preferred.

Preferred Qualifications

Exercise good judgment, self- motivated and a team-player.
Computer literacy to include Microsoft Outlook, Excel and Word.
Comfortable with telephone, copier, calculator, fax and scanner.
Customer service experience preferred.
The ability to maintain a pleasant disposition and positive attitude at all times.
This position requires analytical skills necessary to understand student accounts.

Statement(s) of Understanding
Statement(s) of Understanding Definition
EOD
Carnegie

Posting Detail Information

Anticipated Start Date
Job Posting Date 08/04/2017
Application Review Date 08/21/2017
Application Deadline
Open Until Filled Yes
Point of Contact Information Amanda Melady 904-620-2448
Hiring Official Valerie Stevenson
Location if not Jacksonville
Special Instructions

Applicants must complete an online application, as well as upload supplemental documents, at www.unfjobs.org in order to be considered for this position. Applicants who do not apply online and/or upload all the required documents will not be considered for this position. Once you submit both your completed application and uploaded documents you will receive a confirmation number. Keep the confirmation number for your records. If you have any questions about this position, please contact Amanda Melady at (904) 620-2448, or amanda.melady@unf.edu.

Quicklink http://www.unfjobs.org/postings/3880

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Are you a current UNF student?
    • Yes
    • No
  2. * Have you been awarded Federal Work Study for the current academic year?
    • Yes
    • No
  3. * How many hours per week are you available to work?

    (Open Ended Question)

Documents Needed to Apply

Required Documents
  1. Resume
  2. Cover Letter/Letter of Interest
  3. Federal Work Study Award Letter
Optional Documents